Terms & Conditions
Last updated: October 2026
Welcome to Eco Exteriors Roofing & Solar Ltd. (“Eco Exteriors”, “we”, “our”, or “us”). These Terms and Conditions govern your use of our website located at https://ecoexteriors.com (the “Website”).
By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please discontinue use of the Website.
1. Use of Website
The Website is provided for informational purposes regarding our roofing, solar, gutter, exterior renovation, inspection, maintenance, and repair services.
You agree to use the Website only for lawful purposes and in accordance with these Terms.
You must not:
Attempt to gain unauthorized access to any part of the Website or its systems.
Use the Website to distribute malware, viruses, or harmful code.
Interfere with the operation, security, or functionality of the Website.
Use the Website in any manner that violates applicable laws or regulations.
2. No Professional Advice
Information provided on this Website is for general informational purposes only.
Roofing systems, building conditions, local bylaws, permit requirements, building codes, environmental conditions, and material availability vary from property to property.
Nothing on this Website constitutes engineering, architectural, legal, financial, construction, or professional advice.
A site inspection may be required before recommendations, specifications, pricing, or project requirements can be accurately determined.
3. Estimates and Quotations
Any estimate, quote, pricing information, or project timeline provided through the Website, by telephone, by email, or during an inspection is preliminary unless incorporated into a written agreement.
Project costs may change due to:
Site conditions
Structural deficiencies
Hidden damage
Material availability
Permit requirements
Customer-requested scope changes
Unforeseen circumstances discovered during construction
All project work is governed by the terms of a written contract signed by both parties.
Submission of a contact form, estimate request, or inquiry does not create a contractor-client relationship and does not obligate Eco Exteriors to provide services.
4. Warranties
Warranty coverage varies depending on the products selected, manufacturer requirements, installation specifications, and the terms outlined in the applicable project agreement.
Manufacturer warranties and workmanship warranties remain subject to their own conditions, limitations, exclusions, and transferability provisions.
Nothing on this Website creates or extends any warranty beyond those expressly provided in a written agreement.
5. Project Photography and Documentation
Eco Exteriors may photograph, video record, or otherwise document projects before, during, and after construction for quality assurance, project documentation, training, portfolio, educational, and marketing purposes.
This documentation may include roofing systems, exterior building components, construction progress, completed work, materials, equipment, and general property conditions relevant to the project.
We make reasonable efforts to avoid publishing personal information or identifying occupants of a property.
Property owners who do not wish project photographs or videos to be used for marketing purposes should notify Eco Exteriors in writing prior to the commencement of work. Such requests will not affect our ability to document the project internally for quality control, warranty, safety, insurance, or record-keeping purposes.
6. Reviews and Testimonials
Reviews, testimonials, ratings, and customer feedback displayed on the Website represent individual customer experiences.
Individual results may vary and no testimonial should be interpreted as a guarantee of future performance or outcomes.
Customer feedback voluntarily submitted to Eco Exteriors may be used in marketing materials, provided that personally identifiable information is not disclosed beyond what was voluntarily provided or publicly posted.
7. Building Codes, Rebates and Incentives
Information regarding building codes, permitting requirements, rebates, tax incentives, grants, energy programs, and other government initiatives is provided for general informational purposes only.
Such programs may change without notice.
Homeowners are responsible for confirming eligibility requirements, deadlines, and program details with the applicable authority.
8. Communications Consent
By submitting information through our Website, contact forms, estimate request forms, email communications, or other inquiries, you consent to being contacted by Eco Exteriors by telephone, email, or text message regarding your inquiry and related services.
Consent to receive communications is not a condition of purchasing services.
You may opt out of marketing communications at any time.
Standard message and data rates may apply.
9. Intellectual Property
All Website content, including but not limited to:
Text
Graphics
Logos
Images
Videos
Blog articles
Service descriptions
Design elements
is owned by or licensed to Eco Exteriors and protected by applicable copyright, trademark, and intellectual property laws.
No content may be reproduced, distributed, modified, republished, or otherwise used without prior written permission.
10. Third-Party Websites
The Website may contain links to third-party websites.
Eco Exteriors is not responsible for the content, privacy practices, security, or availability of third-party websites.
Accessing third-party websites is done at your own risk.
11. Limitation of Liability
To the fullest extent permitted by law, Eco Exteriors shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
Use of or inability to use the Website
Reliance on Website information
Errors or omissions in Website content
Website interruptions or technical failures
Unauthorized access to Website systems
Your use of the Website is at your own risk.
12. Force Majeure
Eco Exteriors shall not be responsible for delays, interruptions, or inability to perform services resulting from circumstances beyond its reasonable control, including but not limited to:
Severe weather
Windstorms
Wildfires
Flooding
Supply chain disruptions
Material shortages
Labour disruptions
Utility outages
Government actions
Public health emergencies
13. Emergency Services
While Eco Exteriors may offer emergency roofing services, emergency response times are not guaranteed and may vary depending on weather conditions, safety considerations, service demand, location, and accessibility.
14. Website Availability
We make reasonable efforts to maintain Website availability but do not guarantee uninterrupted access.
We reserve the right to modify, suspend, or discontinue any portion of the Website without notice.
15. Privacy
Your use of the Website is also governed by our Privacy Policy, which forms part of these Terms and Conditions.
16. Indemnification
You agree to indemnify and hold harmless Eco Exteriors, its directors, officers, employees, contractors, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from your use of the Website or violation of these Terms.
17. Governing Law
These Terms and Conditions shall be governed by the laws of British Columbia and the applicable laws of Canada.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of British Columbia.
18. Changes to These Terms
Eco Exteriors may update these Terms and Conditions from time to time.
Changes become effective immediately upon posting to the Website.
Continued use of the Website constitutes acceptance of any revised Terms.
19. Contact Information
Eco Exteriors Roofing & Solar Ltd.
144 East 19th Street, Unit 208
North Vancouver, BC V7L 2Y8
Phone: 604-260-0279
Email: info@ecoexteriors.com
Website: https://ecoexteriors.com